Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable

Our bespoke service provides tailored fits for all body types, focusing on comfort and movement. When ordering, we can provide size charts and fit guidance to ensure your team receives apparel that is both functional and flattering.

To place an order for bespoke workwear, simply contact us via email at support@freshthreads.in or through our website's contact form. We'll guide you through the entire process—from design concepts to fabric selection, and customization options. Together, we'll create workwear that reflects your brand’s personality.

At Fresh Threads, we are committed to sustainability. We use eco-friendly materials and production processes whenever possible to create workwear that not only enhances your brand but also supports a greener future.

You can reach our customer support team by emailing us at support@freshthreads.in or by calling +91-9876543210. We’re here to help with any questions or issues you may have regarding your order.

Unfortunately, personalized items (e.g., custom embroidery or monograms) are not eligible for returns or exchanges, unless they are defective or incorrect.

Yes, we offer exclusive collections for events, promotions, and seasonal updates. These collections are designed to keep your team’s look fresh and aligned with your brand’s current initiatives.

Shipping costs are calculated at checkout based on your order size, weight, and delivery location. You will be able to view the exact shipping costs before completing your purchase.

Yes! Our bespoke service allows you to choose sustainable fabrics and custom colors to create workwear that aligns with your brand identity. We offer a variety of fabrics and customization options to ensure your apparel meets your exact needs.

Fresh Threads offers a bespoke service to create personalized workwear that reflects your business's unique identity. From custom fits and fabric choices to personalized embroidery and branding, we work closely with you to develop apparel tailored to your needs. Whether for a single piece or a full collection, our bespoke service ensures your team looks professional and feels comfortable.

If your item arrives damaged or defective, please contact us immediately at support@freshthreads.in within 48 hours of delivery. We will either send you a replacement or process a refund based on your preference.

Currently, we offer shipping within India. For international orders, please contact us directly to inquire about available options.

We offer two main shipping options: Standard Shipping: Delivery within 5-7 business days. Express Shipping: Delivery within 2-4 business days. Shipping times may vary depending on your location and any seasonal delays, but you will always receive a tracking number once your order ships.

After your order has been shipped, we will send you a tracking number via email. You can use this number to track your order through the carrier’s website.

Yes, you can return or exchange items within 7 days of delivery, as long as the items are unused, unwashed, and in their original condition with all tags attached. Personalized items and final sale items are not eligible for returns or exchanges. To start the process, please contact our customer support team.

Our Standard Service offers pre-designed workwear that is ready for purchase, while the Bespoke Service allows for full customization of styles, fabrics, fits, colors, and branding. Bespoke is perfect for businesses looking for unique, branded workwear that matches their specific needs and brand identity.